Proof is in the numbers
Fathom vs. Gong: enterprise-grade meeting intelligence, without the cost or complexity
Rating
Meet your brilliant AI meeting copilot
See how Fathom stacks up
Meeting capture options
Bot, or bot-free (video, audio or transcript-only)
Bot join only
In-meeting experience
Live summary + live note-taking on the desktop app
Primarily post-call analysis and coaching
Speaker attribution
Preserved across bot and bot-free capture
Bot-based capture only
Mobile / in-person capture
iOS app (coming soon) for in-person meetings
iOS and Android apps for capture and review
Org-wide AI Q&A
Coaching & scorecards
Searchable call library
CRM integrations + API
HubSpot, Salesforce, public API included on all plans
Salesforce, HubSpot, Dynamics, public API (add-on)
AI interoperability
ChatGPT and Claude via MCP, included on all plans (included in seat cost)
Gong Assistant chatbot and MCP support (added 2026) offered only on paid plans with credit-based pricing
AI usage limits
None - unlimited AI usage on every plan, no credits or tokens
Credits required for API/MCP calls, question-based Trackers, and scheduled AI workflows, on top of per-seat and platform fees
Security & compliance
SOC 2 Type II, HIPAA compliant, GDPR-aligned
SOC 2, ISO 27001, PCI-DSS
Free plan
Meet your brilliant AI meeting copilot
Why teams choose Fathom over Gong
10–20× lower total cost – live in minutes
Gong is typically sold as a custom quote: a $5,000–$50,000+ annual platform fee, $1,360–$1,600 per user per year, and a one-time implementation fee starting around $2,250. Fathom's published plans start free and scale to $19–$34 per user per month, with no platform fee and no professional services required to get started.
Meeting intelligence for the whole company, not just sales
Gong is built exclusively around the sales org. Fathom's Ask Fathom and Trackers work the same way for customer success, marketing, ops, and HR as they do for sales, so context doesn't sit trapped in one team's tool while everyone else works from a different picture.
CRM-ready notes instantly
Fathom creates and syncs custom summaries, tasks, and auto-filled properties to HubSpot and Salesforce, keeping your CRM clean and up to date without the manual cleanup Gong often requires.
Coaching tools that scale
Fathom offers powerful coaching insights through conversational intelligence metrics, custom scorecards, and Ask Fathom on our deal view – easy to adopt and efficient for enterprise-wide scale.
Powerful insights, simplified
Fathom’s AI Search turn meetings into a living source of insight, giving leaders instant front-line visibility into what customers are actually saying – without delayed reports or secondhand summaries.
Instant visibility into customer and deal health
See deal momentum, key stakeholders, and all customer activity in one place – so you know what’s healthy, what’s at risk, and what to do next. Live in minutes, without platform fees or long rollouts.
Built for trust, without the enterprise sales cycle
Fathom is SOC 2 Type II audited, HIPAA compliant, and GDPR-aligned, with SSO and SCIM available on Team and Business plans. For most small and mid-market teams, that covers what a security review actually asks for, without the longer procurement cycle of an enterprise platform purchase.
Real talk from Fathom customers
"Yes, even better than Gong." 5/5
Fathom is the most useful tool I’ve ever used. Yes, even better than Gong. The instant call summaries are incredibly accurate, and the ability to share highlights or full transcripts with my team makes follow-ups and internal alignment effortless.
Bill B.
Head of Customer Success
"A fraction of the price of Gong and absolutely better" 5/5
Fathom is the absolute best AI recorder. It is a fraction of the price of Gong and is absolutely better. I cannot imagine why anyone would want another tool.
David F.
Small Business Owner
"Everything Gong does for me but easier" 5/5
The fact that it does everything Gong does for me but easier and more cost efficiently is amazing. It is so simple and automatic.
Matt R.
"Such a better deal than Gong or Chorus" 5/5
Great, Smart, Smooth Features -- and such a better deal than Gong or Chorus!
Steve B.
CEO
"Fathom is by far the best AI note-taking tool available." 5/5
Fathom is by far the best AI note-taking tool available. Compared to similar tools, including Gong, the quality of transcription, action generation, and summary generation, is second to none. Nothing even comes close.
Verified G2 User
Staffing & Recruiting
"Way cheaper than Gong and Chorus." 5/5
This is the best meeting recorder / notetaker I've tried so far. Better than Fireflies, Otter, Granola. Way cheaper than Gong and Chorus.
Verified G2 User
Professional Training & Coaching
FAQs
Questions? We’ve got you covered.
Is Fathom cheaper than Gong?
Yes.Fathom's paid plans start at $19 per user per month (Team, billed monthly), with a free plan available at $0. Gong doesn't publish pricing, but based on publicly reported figures its typical deal includes a $5,000–$50,000+ annual platform fee plus $1,360–$1,600 per user per year and implementation costs, putting first-year cost for a 20-person team well into five figures.
Gong also introduced usage-based Gong Credits in 2026, which meter AI features like transcription, coaching, and its "Ask Anything" assistant on top of those fees, so two teams paying the same per-seat rate can land on very different final bills depending on how much AI they actually use. Fathom has no credits, tokens, or usage caps: pricing is per user, period.
Does Fathom do everything Gong does?
Not quite, and that's by design. Fathom covers meeting capture, AI summaries, CRM-ready notes, coaching scorecards, and cross-meeting search through Ask Fathom, on every plan from free upward.
Gong adds deal forecasting, pipeline risk scoring, and enterprise-scale revenue orchestration (Gong Orchestrate, Gong Enable) built for RevOps teams running a weekly coaching and forecasting cadence. If that's not your operating model, Fathom covers meeting intelligence for the whole company without the enterprise platform cost.
Does Fathom have sales forecasting?
Not natively. Fathom doesn't build deal-risk scores or forecasting models the way Gong does. Instead, it syncs call summaries, notes, and action items directly into HubSpot and Salesforce, so whatever forecasting tools you already use are working from accurate, up-to-date data instead of manual entry.
How does Fathom's CRM sync work?
Fathom automatically creates and syncs call summaries, tasks, and auto-filled properties to HubSpot and Salesforce after every meeting, keeping records current without manual cleanup. Gong syncs across a broader set of CRMs, including Dynamics.
Is Fathom secure?
Yes. Fathom is SOC 2 Type II audited, HIPAA compliant, and GDPR-aligned, with SSO and SCIM available on Team and Business plans. Bot-free capture is also available for meetings where you'd rather not have a third-party bot join the call at all.
Can I switch from Gong to Fathom without losing my call history?
Yes. Fathom's switching program migrates your existing data and includes Fathom Business all for free for the rest of your current Gong contract term.
Does Fathom require a bot to join my meetings, like Gong does?
No. Gong captures every meeting through a bot join. Fathom offers bot-based capture plus bot-free modes for audio, transcript, and video, or whatever combination you prefer – switchable meeting by meeting, with speaker attribution preserved either way.
Which is rated higher, Fathom or Gong?
Fathom holds a 5.0 out of 5 rating across more than 6,900 G2 reviews. Gong holds 4.7 out of 5 across more than 6,700 reviews (G2, as of July 2026). Fathom rates higher than Gong in every category including ease of use, setup, and admin, product direction, and quality of support.
Is Gong better for sales coaching than Fathom?
For large, dedicated sales organizations running a weekly coaching and forecasting cadence at scale, Gong's coaching infrastructure is more mature. Fathom's Business plan includes AI scorecards and behavioral metrics for teams that want coaching without the platform-level investment.
