The ratings below are based on verified customer reviews on G2,
the world’s most trusted software marketplace used by 100M+ buyers annually.
Some meeting tools orbit.
One leads the mission.
Real users. Real reviews.
See how Fathom stacks up.
Ranking the top AI meeting tools
Ease of Setup
Ease of Use
Quality of Support
AI Text Summarization
Avg ROI (months)
Launch without the lag
A fast, frictionless setup that gets your team up and running without heavy lifting or long onboarding processes.
97%
Gong
91%
Fireflies
93%
Attention
93%
Otter
93%
Works the way you already do
Fathom fits into your existing meetings and tools – no new workflows, no extra steps.
97%
Gong
93%
Fireflies
92%
Attention
97%
Otter
91%
Support that moves as fast as you do
From quick questions to deeper workflows, Fathom’s team of real humans is responsive, proactive, and easy to reach.
97%
Gong
93%
Fireflies
87%
Attention
92%
Otter
85%
From conversation to clarity in seconds
AI-powered summaries based on best-in-class transcription capture the key moments, decisions, and action items automatically.
95%
Gong
89%
Fireflies
89%
Attention
86%
Otter
87%
Real ROI, real fast
By saving an average of 38 minutes per meeting, Fathom helps teams see value immediately.
4 months
Gong
10 months
Fireflies
11 months
Attention
9 months
Otter
4 months
So far I think Fathom has been fantastic. I have been using Otter for the past few years and this, by far, knocks Otter out of the running.
CEO & Founder
Alexis A.
Fathom is the most useful tool I’ve ever used. Yes, even better than Gong. The instant call summaries are incredibly accurate, and the ability to share highlights or full transcripts with my team makes follow-ups and internal alignment effortless.
Head of Customer Success
Bill B.
Post-meeting action items are gold. The "Ask Fathom" feature is also amazing. Asking questions such as "What were the top three reasons Michael would not want to move forward with my solution?" is fantastic.
Solutions Consultant
Chris W. Sr.
Fathom is the absolute best AI recorder. It is a fraction of the price of Gong and is absolutely better. I cannot imagine why anyone would want another tool.
Small Business Owner
David F.
Fathom has been transformative for my team from a productivity and data integrity perspective. The integration with Google Meet and Hubspot have made our forecast calls much more direct and accurate. As a result the communication between the sales team and leadership has improved tremendously, giving us better clarity on what's in our pipeline. I wouldn't run a sales organization without Fathom.ai ever again!
Vice President, Sales
Derek B.
I just started a new job and after one week the entire team switched over from Otter to Fathom because it's a superior product. Fathom is the best notetaker out there.
Head of Business Development
Eric G.
Fathom has completely changed the way I handle meetings. I can now stay fully focused on the conversation instead of trying to take perfect notes. It somehow manages to capture all the small, important details that I’d usually miss, and those often make the biggest difference.
Partner
George G.
After a month of testing, this is what we've concluded: Fathom's AI meeting summaries are great, and the action items / tasks it generates are accurate and complete. The HubSpot integration works very well, and the fact that it automatically logs the meetings with the summary and a video link was a key selling point. Outperformed Otter and Fireflies, hands down, in every category we tested. I use it for every meeting. It was easy to onboard, easy to configure, and support was also amazing, both throughout my trial to check on me, and after I purchased.
Sales Engineer
Jay C.
I switched from Otter.ai to Fathom and the difference is night and day. Fathom’s automatic call summaries, smart tagging, and seamless Zoom integration save me hours every week. Unlike Otter, Fathom actually captures the nuance of conversations, not just the words.
Brand Strategist
Jonathan S.
It’s such a nice experience to not worry about missing important notes or to do’s during calls I’m also a big fan of using fathom to transcribe sales calls, so I can gather valuable insights about my ideal clients. I recommend Fathom to all my friends and clients!
Owner
Luke
The fact that it does everything Gong does for me but easier and more cost efficiently is amazing. It is so simple and automatic.
Matt R.
A tech solution that SAVES ME SO MUCH TIME! Accurate summaries, great notes, right attribution of speakers. I previously used Otter but had to spend literally an hour after every hour long meeting cleaning up notes before they could be sent out.
Founder and Relationship Alchemist
Samantha K.
Having tried multiple platforms like Otter & Fireflies, Fathom blew us away from the early days. We started using it for sales calls initially due to its deep integration with Salesforce but the team loved it so much that we have extended it to things like virtual interviews and key strategy meetings.
CEO
Sarat P.
As a user researcher, my life genuinely got better when I started using Fathom. Before, I had to scramble to write or type important quotes down. Then, I would second guess whether I captured it, so I'd have to go to a recording and transcript (like fireflies) and dig up the real quote. I would also have to do that in order to share out real user snippets with the team. It was such a pain.
Fathom is the ultimate combination of recording, transcribing, and notetaking that anyone who records calls could benefit from using.
Head of UXR
Shahpar M.
Fathom eliminates the administrative drag of note-taking by auto-capturing, summarizing, and tagging every conversation with pinpoint accuracy. As an AI Sales Performance Consultant, I find it invaluable for instantly extracting actionable insights from discovery, qualification, and pipeline meetings. It seamlessly integrates with CRM platforms, enabling sellers and sales leaders to focus on strategy and execution instead of data entry or memory recall.
Managing Partner
Stephen C.
Great, Smart, Smooth Features -- and such a better deal than Gong or Chorus!
CEO
Steve B.
Fathom's blend of ease of use and AI tools for meeting summaries are top-notch. Way better than Fireflies or Otter. I have not had to edit a single Fathom call summary since joining 6+ months ago.
Founder & CEO
Todd F.
This is the best meeting recorder / notetaker I've tried so far. Better than Fireflies, Otter, Granola. Way cheaper than Gong and Chorus.
Professional Training & Coaching
Verified G2 User
Fathom is by far the best AI note-taking tool available. Compared to similar tools, including Gong, the quality of transcription, action generation, and summary generation, is second to none. Nothing even comes close.
Staffing & Recruiting
Verified G2 User
I have been trying a number of different notetakers in the past 6 months (Read Ai, Otter, Gemini) and Fathom provides far and away the best summaries post-meeting. I used to take my own notes alongside the other notetakers as my notes were generally better, but now I don't bother doing that any more!
Motion Pictures and Film
Verified G2 User
I'm in AWE of your product. This changes everything.
Next-level AI executive note-taking. Thank you so much to your team. This is by far the best compared to Fireflies and Otter - not even a close comparison. It's like comparing gods to peasants.
Information Technology and Services
Verified G2 User




